| Processing
Times The current average order
processing time for custom made orders is 2 - 10 days for your items to leave our
facility. Due to custom making by hand every candle order we receive please allow 1
to 2 weeks for your item to be shipped.
Please allow additional
processing time for larger orders, wholesale orders and fundraiser orders.
Shipping & Returns
USPS & UPS (United States):
TexasTripleScentedCandles.com does not ship C.O.D. All orders in the continental
United States are shipped by either United States Postal Service (USPS) or
United Parcel Service (UPS), most cost effective method. This means that once the
items leaves our warehouse, it is the agent (USPS or UPS) who is responsible
for the safekeeping of your package. Currently we ship with the US only, no PO Boxes.
PLEASE NOTE:
To save our customers money and to make your shopping easy we offer a flat
rate for shipping in the US of only $8.95 make it a small order or make it a large order
the rate is always only $8.95. (Wholesale & Fundraiser orders do not apply to the flat
rate shipping)
Damaged Shipments:
Damaged Goods: Each shipment is packed carefully keeping in mind
that the order will probably be drop kicked from TX to your
location. In the rare event that your order does not endure the
extreme shipping, please either refuse the shipment or sign for it
as "damaged" and call us immediately to start a claim. Please retain
all boxes and packing material at least 16 days for inspection by
the carrier. If you accept the damaged package from the courier you
will be responsible for the return shipping cost. All packages leave
our warehouse in good condition.
Returns:
RETAIL: Fragrance
oils, candles, air fresheners, aroma beads are not returnable under any
circumstances, unless shipped by error on our part or product is defective. This policy is
non-negotiable. We encourage you to sample our fragrances first to assure your complete
satisfaction. This policy is for your protection so we can ensure the high quality
of our products. All other merchandise returns accepted only within 7 days of receipt.
Returns must be approved, please call or e-mail info@texastriplescentedcandles.com
for authorization. Unless our error, a 15% restocking fee will apply to all returns of our
other items to cover credit card fees, labor incurred, etc and 75% restocking fee
will be charged to unauthorized returns to cover the same as well as the now unusable
products. Approved returned merchandise must be received in proper packaging and in good
condition to be accepted. IF ITEMS ARE NOT RECEIVED IN RE-SALEABLE CONDITION, THEY MAY NOT
BE ACCEPTED. Unless due to an error on our part, customer is responsible for
shipping on all returns. In-store credit only, no cash refunds are given unless shipment
was our error. Do not send new orders with returned items for an exchange! Doing so might
delay your order, as returns are unpacked in the order they are received. You will
be notified when we receive your return, and then you can use that store credit on a new
order. SPECIAL ORDER AND CUSTOM MADE PRODUCTS ARE NOT RETURNABLE. WHOLESALE &
FUNDRAISER ORDERS ARE NON REFUNDABLE!! Unless shipped by error on
our part or product defective.
Specials/Returns: No
substitutes are given on sale items. If any of the desired scents are currently out of
stock, you will be asked to choose an alternate. If any sale items are out of stock, a
rain check will not be given.
Warranties: TexasTripleScentedCandles.com
makes no warranties, expressed or implied, as to the suitability of any certain product
for use in secondary products or the actual results of its use in any such
products. TTSC expressly disclaims any and all liability resulting from the use of
these products in any secondary products produced thereby. It is common in our industry
for occasional variances to occur in products such as waxes and fragrances, therefore
slight adjustments to your formulas/methods may be needed at times. Any instructions,
directions or tips given on TexasTripleScentedCandles.com site are strictly for
informational purposes and are only helpful guidelines to be used as a starting point.
This information is provided without warranty of any kind or use for a particular use or
purpose. Customers are encouraged to experiment and conduct their own tests, as they are
responsible and liable for any products they create.
*All prices and policies
are subject to change without notice.
Privacy Policy
Texas
Triple Scented Candles has created this Privacy Policy in order to demonstrate our firm
commitment to your privacy and the protection of your information. As part of the normal
operation of services, we collect and never, disclose information about you. To better
protect your privacy, we provide this notice explaining our information practices and the
choices you can make about the way your information is collected and used.
1. Information
Collected During Your Use of the TexasTripleScentedCandles.com
TexasTripleScentedCandles.com
may collect financial information when an order is placed. Our order process is via
Pay-Pal and Google checkout. (a third party website which collects information on our
behalf). Shipping and contact information is required, but will not be shared with
any third party.
2. Our Use of
Your Information
We use customer
contact information to send you information about Texas Triple Scented Candles. Your
contact information is also used to contact you when necessary. We use your IP address to
help diagnose problems with our server, and to administer our web site. Your IP address is
also used to help identify you and to gather broad demographic information. Finally, we
may use your IP address to help protect ourselves.
3. Our
Disclosure of Your Information
We never use or share
the personally identifiable information provided to us online in ways unrelated to the
ones described in this Privacy Policy and our Member Agreement without also providing you
an opportunity to opt out or otherwise prohibit such unrelated uses.
Texas Triple Scented Candles will
never willfully sell, lease, or rent any personally identifiable information about you or
your business to any third party without first receiving your permission.
Texas
Triple Scented Candles cannot ensure that all of your personally identifiable information
will never be disclosed in ways not described in this Privacy Policy. For example, we may
be required to disclose personally identifiable information to the government or by court
order under certain circumstances, or other situations may arise requiring such
disclosure. In addition, you authorize us to disclose any information about you to law
enforcement or other government officials as we, in our sole discretion, believe necessary
or appropriate. This site contains links to other sites. Texas Triple Scented Candles is
not responsible for the privacy practices or the content of such web sites.
4. Security
In order to maximize
protection of your information, Texas Triple Scented Candles uses state-of-the-art
technology to protect your data from use, misuse, or alteration by unauthorized third
parties. Of course, no data transmission over the Internet can be guaranteed to be 100
percent secure, and Texas Triple Scented Candles does not warrant that your information
will be absolutely secure. Any transmission of data on or through the use of the
TexasTripleScentedCandles.com is at your own risk.
5. General
This Privacy Policy is
incorporated into and subject to the terms of TexasTripleScentedCandles.com. User
Agreement. If you have any questions about this privacy statement or the practices of this
site, please contact Candle Custom
Care. You may also send mail to the following postal address: Texas Triple Scented
Candles, 19624 Irenell Porter, TX 77365
Legal Information
(Terms & Conditions)
PRIVACY:
Please review our Privacy
Notice, which also governs your visit to our website, to understand our practices.
ELECTRONIC COMMUNICATIONS:
When you visit
TexasTripleScentedCandles.com. or send e-mails to us, you are communicating with us
electronically. You consent to receive communications from us electronically. We will
communicate with you by e-mail or by posting notices on this site. You agree that all
agreements, notices, disclosures and other communications that we provide to you
electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT:
All content included on this
site, such as text, graphics, logos, button icons, images, is the property of Texas
Triple Scented Candles or its content suppliers and protected by United States and
international copyright laws. The compilation of all content on this site is the exclusive
property of TexasTripleScentedCandles.com with copyright authorship for this collection
and protected by U.S. and international copyright laws.
LICENSE
AND SITE ACCESS:
TexasTripleScentedCandles.com
grants you a limited license to access and make personal use of this site and not to
download (other than page caching) or modify it, or any portion of it, except with express
written consent of Texas Triple Scented Candles. This license does not include any resale
or commercial use of this site or its contents: any collection and use of any product
listings, descriptions, or prices: any derivative use of this site or its contents: any
downloading or copying of account information for the benefit of another merchant: or any
use of data mining, robots, or similar data gathering and extraction tools. This site or
any portion of this site and/or any of our sister
sites (TexasTripleScentedCandles.net, TexasTripleScented.com,
TerisTexasTripleScentedCandles.com, TerisTexasTripleScentedCandles.net,
CustomCandleMakers.com, TripleScentedCandlesCo.com) may not be reproduced, duplicated,
copied, sold, resold, visited, or otherwise exploited for any commercial purpose without
express written consent of Texas Triple Scented Candles. You may not frame or utilize
framing techniques to enclose any trademark, logo, or other proprietary information
(including images, text, page layout, or form) of TexasTripleScentedCandles.com and
our sister sites without express written consent. You may not use any meta tags or any
other ":hidden text": utilizing Texas Triple Scented Candles name or trademarks
without the express written consent of TexasTripleScentedCandles.com - Texas Triple
Scented Candles Any unauthorized use terminates the permission or license granted by Texas
Triple Scented Candles. You are granted a limited, revocable, and nonexclusive right to
create a hyperlink to the home page of TexasTripleScentedCandles.com as long as the link
does not portray TexasTripleScentedCandles.com, its sister sites, or their products or
services in a false, misleading, derogatory, or otherwise offensive matter. You may not
use any Texas Triple Scented Candles logo or other proprietary graphic or
trademark as part of the link without express written permission.
RISK
OF LOSS:
All items
purchased from TexasTripleScentedCandles.com are made pursuant to a shipment contract.
This basically means that the risk of loss and title for such items pass to once we
delivery to the carrier.
PRODUCT
DESCRIPTIONS:
Texas Triple Scented
Candles and its sister sites attempt to be as accurate as possible. However, Texas
Triple Scented Candles does not warrant that product descriptions or other content of this
site is accurate, complete, reliable, current, or error-free. If a product offered by Texas
Triple Scented Candles itself is not as described, your sole remedy is to return it
in unused condition.
PRODUCT
VARIATION:
Due to
offering custom made, handmade, handpoured candles no two candles are identical, some
products may vary slightly in color, size, or decoration from the images depicted.
We will notify you of any drastic changes in products ordered prior to
shipping.
DISCLAIMER
OF WARRANTIES AND LIMITATION OF LIABILITY:
THIS
SITE IS PROVIDED BY Texas Triple Scented Candles ON AN ":AS IS": AND ":AS
AVAILABLE": BASIS. Texas Triple Scented Candles MAKES NO REPRESENTATIONS OR
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE
INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE
THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE
FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Texas Triple Scented Candles DISCLAIMS ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Texas Triple Scented Candles DOES
NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Texas Triple Scented Candles
ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Texas Triple Scented Candles WILL
NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING,
BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN
STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION
OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS,
EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE
LAW:
By
visiting TexasTripleScentedCandles.com, you agree that the laws of the state
of Texas, without regard to principles of conflict of laws, will govern these
Conditions of Use and any dispute of any sort that might arise between you and Texas
Triple Scented Candles or its sister sites.
DISPUTES:
Any
dispute relating in any way to your visit to TexasTripleScentedCandles.com or to products
you purchase through Texas Triple Scented Candles shall be submitted to confidential
arbitration in Texas, except that, to the extent you have in any manner violated or
threatened to violate Texas Triple Scented Candles intellectual property
rights, Texas Triple Scented Candles may seek injunctive or other appropriate
relief in any state or federal court in the state of Texas, and you consent to
exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be
conducted under the rules then prevailing of the American Arbitration Association. The
arbitrators award shall be binding and may be entered as a judgment in any court of
competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration
under this Agreement shall be joined to an arbitration involving any other party subject
to this Agreement, whether through class arbitration proceedings or otherwise.
SITE
POLICIES, MODIFICATION, AND SEVERABILITY
Please
review our other policies, such as our Shipping and Returns policy, posted on this
site. These policies also govern your visit to Texas Triple Scented Candles. We reserve
the right to make changes to our site, policies, and these Conditions of Use at any time.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable,
that condition shall be deemed severable and shall not affect the validity and
enforceability of any remaining condition.
QUESTIONS:
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related
material can be directed to our support staff by clicking on the "Contact Us"
link on the top menu. Or you can email us at:
info@TexasTripleScentedCandles.com.
The above polices apply to all our website:
www.TexasTripleScentedCandles.com; TripleScented.com
Copyright ©
2003 - 2010 Texas Triple Scented Candles is owned and
operated by Texas Triple Scent Candle Co., all rights
reserved. Duplication of website, products, text or
images is strictly prohibited. The strongest scented candles you will love to burn™,
Texas Triple
Scented
™,
Aroma-Licious™, Texas Triple Scented
Candles™, America's
Largest Online Handmade Scented Candle Store™,
1000 Candle Scents
™,
America's Largest Handmade Scented Candle Shop™,
Texas Triple Scent Candle™,
Texas Tarts™, Texas
Floaters™,
are trademarks of Texas Triple
Scent Candle Co. - TripleScented.com |